1. Introduction
At fastnetstays.com, we are committed to protecting and safeguarding your personal data. This Privacy Notice explains how we collect, use, process, and share your personal information in connection with our hotel booking services in Tanzania and worldwide.
2. Information We Collect
We collect information to provide better services to all our users. This includes:
- Personal Identifiers: Name, email address, telephone number, and billing information.
- Reservation Details: Hotel selections, dates of stay, room configurations, and guest names.
- Usage Data: Information about how you interact with our website, app, and services, including IP addresses and search preferences.
3. How We Use Your Information
Your information is processed to facilitate booking operations and optimize user experiences:
- Completing and managing your online hotel reservations.
- Providing customer support services (e.g. via our Messaging service).
- Communicating with you regarding updates, offers, and booking confirmations.
- Improving our web application performance, security, and search relevance.
4. Sharing with Third Parties
We share data with third-party service providers and travel suppliers (such as hotel partners and payment gateways) solely to complete transactions and reservations. We never sell your personal information to third parties.
5. Data Security & Storage
We employ robust industry-standard security measures (such as SSL encryption) to protect your personal data from unauthorized access, disclosure, or modification. Your data is stored securely in compliance with applicable East African and international privacy regulations.